As a College or University Campus Bookstore, you require point of sale system technology to manage a diverse range of inventory items - from textbooks and apparel, to school supplies and food items - while ensuring operations are running at maximum efficiency. Only CounterPoint can offer options to carefully control your inventory and pricing, manage your campus bookstore vendors, and even handle services such as semester textbook rentals and textbook buybacks for your customers.



CounterPoint SQL for Campus Bookstores
CounterPoint Hardware Solution Profile
CounterPoint Ecommerce Solution Brochure








CounterPoint SQL for University and College Campus Bookstores

As a College or University Campus Bookstore, your challenge is to deliver the expertise and personalized service of a specialty merchant along with the operational sophistication of a big-box retailer. Radiant Systems offers a complete technology solution — software, hardware, eCommerce, and technical services — that can help you meet these competing demands and drive growth and profitability in your campus bookstore and school supply business.

CounterPoint includes a robust inventory management system, touchscreen point of sale (POS) ticket entry, built-in customer loyalty programs, automated purchasing, and impressive reporting capabilities. Instant inventory updates let you know what's in stock, on order, and in transit. Track your customers, control your purchasing, retain detailed sales history, or open an online store - CounterPoint includes everything you need to streamline your business and boost your bottom line. Join the multitude of school supply retailers and campus bookstores that rely on CounterPoint to efficiently and effectively operate their businesses at full potential.


Signature Capture and PIN Pad Technology

CounterPoint easily supports point of sale signature capture for credit card authorization and invoice approval. Signatures are stored electronically with the transaction and can be printed at any time on invoices and statements.

Fast and Easy Point of Sale Checkout

Touchscreen interface allows you to quickly ring up sales, returns, orders, backorders, special orders and layaways. Or place the entire ticket on hold and print a price quote.

Choose from regular or touchscreen ticket entry. Up-sell related items with graphical customer displays. Zoom in on item and customer details. Accept deposits on orders and track them through receiving. Use CPGateway for lightning-fast credit card authorizations. Ring up sales offline at a sidewalk sale or offsite event. Issue a gift card or store credit.

Up-To-The-Minute Inventory Control

CounterPoint manages your inventory and out-of-stock conditions which will maximize your profitability!

Your inventory picture is “up-to-the-minute.” You’ll know what’s in-stock, on-order, and in-transit. Track merchandise movement through serial numbers, kits, and gridded items. Define multiple price levels and promotional prices. Use the built-in merchandising reports to analyze current levels, spot sales trends, and make better buying decisions. Track serial numbers, inventory grids, markdowns, substitute items, and location specific pricing.

Automated Purchasing

Easily place orders with your vendors. Not sure what you need? Let CounterPoint calculate Model Stock levels and create PO’s!

Automatically calculate and create restocking orders. Simplify reorders by copying historical sales into new purchase orders. Order and receive merchandise for multiple stores. Receive merchandise with or without a PO. Track backorders, RTVs, and customer-specific purchases. Voucher received PO’s into your A/P system. Print item labels and barcodes on demand or automatically.

Customer Loyalty

Know who your customers are and what they’re buying!

Print mailing labels for special promotions. Increase loyalty with frequent shopper programs, customer specific pricing, gift certificates, gift cards, and store credits.

Integrated Ecommerce

Connect your CounterPoint system to an online store with CPOnline, our powerful and affordable web-hosting and website creation service!

Expand your business to the web with minimum effort and expense. Upload inventory, customers, and prices to your CPOnline store and download orders into CounterPoint for fulfillment. Online inventory comes directly from CounterPoint. Eliminate costly double entry – web orders are directly integrated into CounterPoint. Search engine optimization and marketing tools to reach new customers.

Reports Library

An extensive library of built-in reports gives you all the information you need to run a profitable and successful business!

Access hundreds of built-in reports and journals. View current conditions as well as historical details. Modify parameters to analyze the data your way. Print Quick Reports from any LookUp. Powerful Merchandise Analysis Report and Sales Analysis by Group Report let you analyze your inventory in hundreds of different ways. Graphical management dashboard.



Accounting Interface

Update financial statements and payables and exchange the data with accounting packages.



Pricing

Define multiple price levels, markdowns, contract prices, quantity discounts, package prices, and location-specific pricing.

Sales History

Retain, view, and report complete detail of every sale you make, or look at summaries and cross-analyses.




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School Supply Industry Testimonial - Millers' School Supplies

In the beginning, Millers’ School Supplies used old-fashioned paper and pencil to control their inventory and issue P.O.’s. “We had a very good paper system. It was great, but very time consuming. I knew we had to computerize if we were to grow.” After studying her options, Cynthia chose a local CounterPoint Business Partner to install CounterPoint. With CounterPoint, Cynthia was able to automate her retail operation and watch her business expand.

Today Millers’ primary customers are teachers, parents, day cares, churches, and nursing homes. Cynthia knows that great service brings her customers back. And CounterPoint’s built-in customer tracking and flexible pricing options have helped them rally in the sales. “We have great customer service – do lots of special ordering. We have great sales twice a year and offer a special every month. Many promotions are used throughout the year.” Now that Millers’ has a computer system that accurately tracks their customers, they’re prepped for grade-A performance. And CounterPoint includes all the tools they need to take their customer service to the next level – gift registries, gift certificates, a frequent shopper program, and the ability to print labels for promotional mailings.

With CounterPoint, Cynthia is in control of her business – she knows what’s in stock, what her customers want, and how to sell it to them. “I love the ability to categorize products. Teachers often teach by theme – I can plug in ‘apple’ to ‘zebra’ and get lists of products on hundreds of themes. Great!”

CounterPoint has proven to be more than just a smart choice for Millers’ School Supplies – it was an investment in their future.

- Cynthia Miller | Founder | Millers' School Supplies


CounterPoint SQL Features Beneficial to University and College Campus Bookstores and the School Supply Industry


  • Textbook ISBN tracking provides a detailed record for each textbook inventory item — when it was received, individual cost, which customer purchased it, and when it was purchased.

  • Inventory management features to handle textbook rentals - per year, semester, or quarter - used textbook sales, and textbook buybacks

  • Detailed inventory records allow for recording textbook ISBNs (inventory item numbers), title, author, publisher, year, edition, textbook image, and other necessary item information

  • 2-second credit card authorization allow for faster, more efficient transactions - especially during busy pre-semester and end-of-semester times

  • Easily manage group markdowns, quantity pricing, coupons, multi-buy items, and bulk discounting

  • Easily view quantities to reorder based on current inventory levels, commitments, backorders, in-transit merchandise, open PO’s, desired stocking levels, vendor multiples, and/or vendor minimum order requirements

  • Create customer groups for fraternities, sororities, academic clubs, faculty, and more to easily manage group discounting, customer loyalty programs, and focused sales tracking

  • Touchscreen point of sale makes training seasonal or part-time employees quick and easy

  • Custom pricing rules allows you to easily control item pricing - especially great for pre-semester, mid-semester, or finals week sales drives!

  • Three dimensional inventory size grid to easily manage collegiate apparel in all sizes and colors

  • Kits at point of sale allow for bundling textbooks, school supplies, and apparel, or other collegiate item groupings

  • Labeling allows you to create and print labels and/or barcodes for merchandise to more easily manage bookstore inventory


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We strongly encourage you to take the CounterPoint SQL Virtual Tour and contact us for a live CPSQL software demonstration.